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TOPIC: Trouble adding photos to my narratives.

Trouble adding photos to my narratives. 6 months 1 week ago #66289

Hello, I'm trying to add photos to my pre written narratives and am having some issues. I got some of them to work, but others don't work.
When I add the photo to the narrative everything looks good, until I click on it and try to add the narrative to the report. An error message comes up and says the photo can't be found however the photo is in the library when I check. I even tried using some photos that worked in the past and now get the same message from them too.
I tried re booting the software and computer as well as relabel the photos but I still get the same error message.

Any thoughts? I would really like this to work because it would save me lots of time.

Thanks, Dale P.

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Trouble adding photos to my narratives. 6 months 1 week ago #66290

What version of HIP shows under the about menu?

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Dominic Maricic
Home Inspector Pro Home Inspection Software - CEO

Trouble adding photos to my narratives. 6 months 1 week ago #66291

Just came back here to let know I figured it out and you already replied!
I was running version 5.0.7 and just updated to 5.4 which seemed to take care of the problem.

Thanks! Dale P.

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Trouble adding photos to my narratives. 2 months 1 week ago #66386

I am having similar issue. Using version 5.7 for Mac. I am able to link a photo from the library when building that comment for the comments library, but when I go to use it the comment disappears. The comment will move to the selection window and have an image icon and the image will show up in the photo preview pane but the comment disappears. When clicking on the selected comment in the selection pane there is no comment. I have attached screen caps to illustrate.
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