• 888-750-4777
  • This email address is being protected from spambots. You need JavaScript enabled to view it.
Welcome, Guest
Username: Password: Remember me
  • Page:
  • 1

TOPIC: Report Upload Service issues

Report Upload Service issues 12 years 7 months ago #350

I have had a couple of clients who accidentally deleted their upload link email that directs them to their finished reports.  Their spam blocker will sometimes also block that email also.  I have had to give them my user name and password to log on to get their reports because I do not know what the link email says.  I would like to see, the inspector, get an emailed copy of the same report retrieval email sent to the client at the same time the client does.  In that way, when clients do not "get" the emailed link, we can re-email them the link email that they were supposed to have gotten or saved.

Please Log in to join the conversation.

Re: Report Upload Service issues 12 years 7 months ago #351

Awesome idea Robert, Ill take care of it this weekend as soon as I finish converting the beta version here to mac.

Also if a client says it ended up in spam please ask them to mark it as not spam and email me their address so I can contact their email provider and complain.

Dominic

Please Log in to join the conversation.

Dominic Maricic
Home Inspector Pro Home Inspection Software - CEO

Re: Report Upload Service issues 12 years 7 months ago #355

Hi Robert,

Idea implemented. Same day service ;D Test it out. Now when you submit a report, the email that you receive as an inspector will include the link the client got too. See my test below:

Hello ,

The following inspection report has been successfully uploaded to HomeInspectorPro.com:
Client: John Felix
Real Estate Agent: Jane Smith
Property Address: 1221 N. Harvest Walk Dr
City/State/Zip: La Puente, CA, 91555

An email has been sent to the real estate agent and client, as you requested.
You can log into www.HomeInspectorPro.com to view the report at any time.

For your reference, your client was sent a direct link to the report at:
www.homeinspectorpro.com/index.php?optio...4.pdf&inspector=demo

As a reminder, your username for the site is: demo

Sincerely,
Home Inspector Pro

Please Log in to join the conversation.

Dominic Maricic
Home Inspector Pro Home Inspection Software - CEO
  • Page:
  • 1
Time to create page: 0.162 seconds
Q
© 2004-2020 Home Inspector Pro Inc. All Rights Reserved.