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TOPIC: Sending attachments with Ticket

Sending attachments with Ticket 5 years 8 months ago #63635

I've tried to send these attachments via the help.homeinspectorpro.com but to no avail. Is there a way to send emails to you with moderately sized emails?

Problem is this:

I inserted our logo on the report cover page. I wasn't happy about the way it left a 1-1/4" space at the bottom of the page under the logo and a 5/8" space at the top of the page. Wanted to "balance" things out a little bit.

I talked with Wayne about this and he suggested and emailed me instructions as to how to insert my logo using your Stationary feature. He did a great job of properly and completely outlining how to do it and it worked great.

However, by using the Stationary feature, it did correctly "center" our logo at the bottom of the cover page but it also made our cover page house photo at the top of the page go much lower. Now there's a 1-1/2" space at the TOP of the cover page (instead of a 5/8" space). The bottom of the page with our logo is perfect; if only there was something to do about the 1-1/2" space at the top of the page using the stationary feature.

I'VE TRIED UNSUCCESSFULLY TO SEND BOTH SHEET COVER SHEET 1 AND COVER SHEET 2 WITH THIS TICKET SO YOU CAN SEE WHAT I'M TALKING ABOUT BUT APPARENTLY THE FILES ARE TOO LARGE (ONLY 1,300 kb) AND NEITHER CAN BE ATTACHED FOR YOU TO SEE.

Is there a way to get things to "balance out". I like using the stationary feature since it's so versatile but the 1-1/2" space at the top of the cover is a bit too much.

Wayne said during my webinar with him last week when we discussed this that your office could remote in and take a look at the situation but if the HI Pro program is set to do what it does and there's nothing to be done about it, I guess it's wasted time to go that route.

Any suggestions?

Thanks,

Bob Kelley
DHI
321-765-7575
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