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TOPIC: Glitch when assigning photos to sections.

Glitch when assigning photos to sections. 1 month 1 day ago #66672

Lately, on the desktop version, When I assign a photo to a particular section, save and generate the report. There are no photos in the sections, on the report. Is anyone running into this problem?
I notice that if I open a different inspection from my files, then open the inspection I am working on the photos do appear when I generate the report.
Is this a glitch? Do I have too many reports saved in the system?

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Glitch when assigning photos to sections. 1 month 1 day ago #66673

Save the report before generating it.

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Glitch when assigning photos to sections. 1 month 1 day ago #66674

It sounds like you may be setting things up incorrectly. Give us a call at 888-750-4777 and do a remote session with one of our team so they can take a look and help you out. Make sure you're running HIP 5.9 as well.

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Dominic Maricic
Home Inspector Pro Home Inspection Software - CEO

Glitch when assigning photos to sections. 1 month 1 day ago #66675

Thanks Dominic. I will give the team a call on Monday to set up a remote session.

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Glitch when assigning photos to sections. 1 month 1 day ago #66676

Excellent! They'll get things resolved for you

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Dominic Maricic
Home Inspector Pro Home Inspection Software - CEO
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