1. Deleted. Permission issue that was fixed awhile back, I must have missed your site.
2. Click on Menus under Administration. That top bar is the Primary menu. You can add/remove whatever you want from there. You can delete our links too, they were just there for examples.
3. You have it setup to download. I would convert it to a PDF though as not all people have Microsoft Word. You can use a free program like Primo PDF at
http://www.PrimoPDF.com . Or better yet. Use the contract section of Home Inspector Pro, click the Printer Icon. It will make a PDF for you that you can then upload.
4. I just finished theme 9 last night where you can replace the entire top and bottom images with your own. I'll be working on 10 today. As of right now you'd need to create a small logo for it to fit. I'll also add another region there like I have to other themes so you could just add a logo as large as you wanted to, over the existing background. I'll let you know when that's done.
Dominic